FAQs
Have a question? Check out some of our more frequently asked questions!
- How do I update or add a credit card to my TeleTails Account?
- How do I download TeleTails?
- Can I use TeleTails from my laptop or desktop computer?
- I don't know how to connect with my provider? What do I do?
- How do I make sure my phone/tablet settings are set up to receive TeleTails notifications?
- How do I change my password?
- Why do I have to enter a credit card?
- How do I request a consultation?
- How do I know if my consultation request went through?
- I'm having trouble requesting a consultation! Help!
- I just got an email saying I have a new message from TeleTails. How do I see the message?
- How do I upload pictures or videos to my provider?
- Will I still have to go into the practice?