TeleTails Support
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Activity overview
Latest activity by TeleTails Support-
TeleTails Support created an article,
Telemedicine Overview
When is Telemedicine Appropriate? Telemedicine is best when used as another tool to offer high quality care to your clients within your practice ecosystem - not as a stand alone replacement for car...
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TeleTails Support created an article,
I created my TeleTails provider account but I know my practice is already on TeleTails. What do I do?
Congratulations on creating your TeleTails provider account! If you know your practice is already on the TeleTails system, please ask you administrator to invite you to join the practice. Once you ...
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TeleTails Support created an article,
Getting Started with TeleTails Instant
TeleTails Instant makes it easy to connect with pet owners digitally for the web or your smartphone or tablet. Adding Additional Staff Members To add provider and manager accounts, navigate to th...
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TeleTails Support created an article,
Creating TeleTails Provider Accounts For Your Staff
To add provider and manager accounts, navigate to the Staff section (from your home page on mobile or the Staff tab on web). From here you'll be able to create and invite staff, and manage staff ro...
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TeleTails Support created an article,
Instant Digital Sessions
This article covers starting, using, and managing immediate video sessions with our Instant tool. This is available to Instant, Instant +, Professional, and Enterprise accounts. TeleTails Instan...
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TeleTails Support created an article,
Managing Your TeleTails Subscription
Managing your TeleTails subscription has never been easier! You will find your subscription information under the Practice Tab on the web portal or on your home screen within the app. For here yo...
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TeleTails Support created an article,
How do I add other staff members to our TeleTails account?
To add provider and manager accounts, navigate to the Staff section (from your home page on mobile or the Staff tab on web). From here you'll be able to create and invite staff, and manage staff ro...
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TeleTails Support created an article,
Adding your Practice on TeleTails
If you are the first provider from your practice to create a TeleTails account, you will be asked to add a new practice. It will only a take a minute! Once you select the blue button to get starte...
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TeleTails Support created an article,
Creating a TeleTails Provider Account
Creating your TeleTails provider account is very simple, your practice administrator may even do it for you! You just need your name, an email address, and cell phone number. Your personal informa...
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TeleTails Support created an article,
Can I still use a password to access my account instead?
Absolutely! After you select Sign In, select Sign In with Email and Password on the following screen. Please see step by step instructions below. Saving Your Password on Your Web Browser If you ha...