If you've forgotten your password, please select Forgot Password at the bottom of the sign-in screen. If you do not receive a new password email within a few minutes, please check your spam folder. The email will come from email@example.com.
Once you are logged on mobile, swipe right from the home screen or select the three white bars on the top left corner to access the sidebar menu and tap Settings. If you are on web, please click on Settings on the top right corner of the screen. Next select Change Password. When entering your password, please make it has at least eight characters, one capital letter, one lower case letter, one number, and one of the following symbols !@$%*?
Here is a quick video to guide you.