When is Telemedicine Appropriate?
Telemedicine is best when used as another tool to offer high quality care to your clients within your practice ecosystem - not as a stand alone replacement for care.
Here are some types of cases our partner hospitals have found successful:
- Chronic case management (rechecks, follow up questions, demonstrations, medication refills)
- Coughing, sneezing, other mild symptoms
- Dermatological conditions
- Gastrointestinal issues, intestinal parasites
- Hospice care, QOL discussion
- Medication refills
- Mobility/lameness assessments
- Nutritional counseling
- Puppy/Kitten/New Pet Education
- Progress exams
- Suture, post-surgery rechecks
- Non-emergent triage - “Do I need to come in?”
Here are some times telemedicine is NOT recommended:
- Allergic reactions
- Collapse, laterally recumbent, non-responsive pets
- Life threatening emergencies
- New patients, expired VCPR
- Respiratory distress
Don’t forget, if you end up needing to see the client in the hospital, it is not a failed telehealth visit. You built trust with your client and had time to educate them on your concerns and why a visit would be necessary. Check out our blog post for some great tips about your first digital visit: Your Client’s First Digital Veterinary Consultation: Before, During, and After!